Privacy policy
1. Introduction
This Privacy and Cookie Policy explains how PASS2RENT (“we”, “our”, “us”) collects and processes your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable European data protection laws.
We are committed to protecting your privacy and ensuring transparency about the data we collect, why we collect it, and how you can exercise your rights.
2. Data Controller
UAB ODIFIS - 302518756
K. Petrausko g. 26 - Kaunas - Lithuania
If you have questions about this policy, please contact us at contact@pass2rent.com.
3. Data We Collect
- Contact data: name, email, phone number (if you submit forms or book a demo).
- Usage data: pages visited, actions taken (via analytics if you consent).
- Communication data: messages exchanged via live chat (if you enable chat).
- Booking data: meeting details when you schedule via Calendly (if you enable calendar).
- Technical data: IP address, browser type, operating system, device identifiers (some collected automatically).
4. How We Collect Data
- Directly from you when you contact us, register for a demo, or use our services.
- Automatically via cookies and tracking technologies (only if you consent, except strictly necessary cookies).
- Through third-party tools: Google Tag Manager & Analytics, Tawk.to, Calendly, Cloudflare.
5. Legal Basis for Processing
(Article 6 GDPR)
- Contract: to provide services you request.
- Consent: for optional cookies (analytics, chat, calendar).
- Legitimate interests: ensuring website security (Cloudflare).
- Legal obligations: where required by law.
6. Cookies
Cookie Table
| Cookie name | Provider | Purpose | Retention / Expiry | Type |
|---|---|---|---|---|
__cf_bm | Cloudflare | Bot management & protection against malicious traffic. Strictly necessary. | ~30 minutes | HTTP cookie |
_ga, _gid, _gat (or similar) | Google Analytics (via GTM) | Measure usage of the site, visitor statistics. Only set if you consent to analytics. | Up to 14 months | HTTP cookie |
_dc_gtm_*, gtm_* | Google Tag Manager | Load and manage analytics/marketing scripts. Only active if analytics consent is given. | Session – 2 years | HTTP cookie |
TawkConnectionTime, Tawk_* | Tawk.to | Enables customer support live chat. Only set if you consent to chat. | Session – 24 months | HTTP cookie |
calendly_event, calendly_session (or similar) | Calendly | Enables demo scheduling widget. Only set if you consent to calendar. | Session – 12 months | HTTP cookie |
cookie_consent_v1 | PASS2RENT | Stores your cookie consent preferences (strictly necessary). | 180 days | HTTP cookie |
You can manage or withdraw consent at any time via the Cookie settings link.
7. Data Retention
- Contact/communication data: as long as necessary.
- Analytics data: up to 14 months.
- Chat logs: up to 24 months.
- Calendly bookings: per Calendly’s policy.
- Cookies: typically 30 minutes – 180 days.
8. Data Sharing & Transfers
We may share with service providers (Google, Tawk.to, Calendly, Cloudflare). Some providers are based in the USA. Transfers rely on Standard Contractual Clauses (SCCs).
9. Your Rights
- Access, correction, erasure, restriction, portability.
- Withdraw consent at any time.
- File a complaint with a Data Protection Authority (DPA).